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Receptionist l NH Collection Brussels Grand Sablon
You only have one chance to make a great first impression, right?
As a Receptionist, you ensure that all guests have an Extraordinary first impression. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You are energetic, proactive, solution-oriented, and accurate, including in the field of administration and payments. You communicate efficiently with other departments, such as Housekeeping and F&B. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception you work in shifts and you report to the Desk Managers/Assistant Front Office Manager of the Front Office team.
Who are you?
- You are energetic, a natural host, and love working with people.
- You have a genuine interest in people and cultures.
- Do you already have experience at the Front Office in a 5* property? Great!
- You like to welcome our guests with a smile, and you excel at "multitasking".
- You know how to surprise every guest by means of an Extraordinary touch.
- You see every situation as a challenge, and you have a good command of French and English; a second foreign language is an advantage.
- In addition, you are a real team player and you are flexible in terms of working hours.
What do we offer?
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
- People University: excellent training & (international) development opportunities.
- Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
- Explore the Minor Hotels brands and enjoy our hotels world-wide with our special employee rate.
- Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
- Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.